Safety Shopping

Payments made easy & safe

The world is open and more accessible nowadays - when you shop with us, you get a real piece of Lapland. However, with the changing world and technology the risks and dangers are also increasing. This is why we only use verified payment service providers so that you can feel secure at all times. 

Our store is encrypted with an SSL connection, thanks to which the information sent by your computer will be encrypted first so that no unauthorized hands can get onto it.We are aware of the importance of respecting the privacy of our users. Check how we care about your privacy: privacy policy.

Carefully packed orders

We pack our products using recycled materials and sawdust that are produced in our workshop. The packages are secured so that everything will arrive safely with no damages. 

We only use the services of verified couriers and you always get a tracking number for your parcel to track the progress of the shipment (from the North Pole to your home) online.

Long-time warranty

We first test all our products in our daily life in the Red House at the North Pole. We have our cups, which are now several years old, and the furniture which you can see in the store is used by us every day as well. We want, and we must, be sure of the quality and longevity of these things. 

We appreciate your trust, that's why we give you a guarantee. If something happens to our wooden products, we will take care of everything and make sure you are satisfied with our service.

5-year warranty for all wooden mugs and furniture.